A recent report by The King’s Fund, Quality Improvement in Mental Health describes the Quality Improvement (QI) journeys of three mental health organisations and provides key insights and lessons for other services.
There is a pressing need to improve the quality of our mental health services. QI is a long term approach to sustained service improvement, defined by the Health Foundation as ‘working together, using methods, tools, data measurement, curiosity and an open mindset to improve healthcare’.
By investing in QI methods, services are finding that they are able to reduce waiting times, improve safety in inpatient settings, and develop new services to aid recovery. QI has also helped to create change in organisational practices and cultures, in particular when it comes to engaging staff, service users and carers in finding solutions to problems, and creating a more open and transparent approach to reporting quality issues – and acting on them.
At IAPT Connect 2017, we’re lucky enough to have Anna Burhouse joining us to present on co-production and quality improvement in mental health.
Anna is Director of Quality at the West of England Academic Health Science Network and Consultant Child and Adolescent Psychotherapist at 2gether NHS Foundation Trust. Throughout her career, she has undertaken roles in clinical leadership, focussing on improving the quality and safety of services and employing quality improvement science in her work for many years. Anna recently led a Health Foundation Shine award ‘Coaching for Recovery’, co-designing an education approach for adults with long term mental health conditions. She also created the UK’s first Discovery College.
In partnership with NHS Improvement, ImROC and others, Anna contributed to the development of the MINDSet toolkit for people involved in providing and commissioning services for people with mental health problems, with the aim of making continuous improvement in mental health easier. It includes a range of QI tools and online resources with case studies describing how mental health services in both adult and CYP services have used the tools, their results and lessons learnt, as well as useful summaries of national policy and guidance.
Image source: MindSet
At IAPT Connect 2017, Anna will talk about the importance of service user and carer involvement in the co-production of mental health services, and how this can positively impact on outcomes. She’ll highlight free QI resources, tools and online training opportunities, and will let you know how you can share your work with others through a national mental health QI community of practice.
Find out more and register to join us at IAPT Connect 2017 here.