The leading digital care record for psychological therapies
The leading digital care record for psychological therapies
The leading digital care record for psychological therapies

Working together: service continuity for iaptus during COVID-19

by Chris E - 17th March 2020

We know that services are facing unprecedented challenges in the light of the unfolding situation around COVID-19, and we at Mayden want to reassure you that we are well prepared to support you.

Our office is responding to the recent government advice and most staff are now working from home. We are fully prepared for this eventuality and have robust and well rehearsed business continuity and contingency plans in place. Our technology and best practices enable us to provide a consistently high level of service irrespective of the location of our people or the length of time any alternative working arrangements may be required.

Similarly, we are in regular contact with our key suppliers, who have assured us of their plans and mitigations. We are confident that we can continue to provide our products and services as normal in all circumstances.

While the recent announcements mean that we are unlikely to be able to meet with you face to face in the coming weeks, we are still available to support you with training and meetings remotely.

We will continue to monitor the situation closely and will update you with any changes we make to our approach in response to developments.

Please don’t hesitate to contact the Mayden team via the support log if you have any questions – we are here to support you.