The leading digital care record for psychological therapies
The leading digital care record for psychological therapies
The leading digital care record for psychological therapies

Workplace wellbeing

workplace wellbeing

iaptus is fully configurable to reflect your service requirements and offers a customisable care pathway specifically designed to support workplace wellbeing.

workplace wellbeing
Send appointment reminders to clients via SMS to reduce DNAs and save valuable clinical time. Our digital care record has a number of empowering features to choose from.
workplace wellbeing
Our dedicated support team provides a full day’s training, a comprehensive help guide and your own dedicated account manager to guide your team through the setup process.
Supporting you to manage workplace wellbeing with iaptus

Whether you’re an NHS Mental Health & Wellbeing Hub, a healthcare company providing workplace wellbeing services or a workplace psychological therapy service, iaptus can help.

iaptus is the market leading digital care record for psychological therapies in the UK, managing over one million patient referrals every year. iaptus has around 40,000 users working in over 200 clinical services, including 100 NHS organisations. We are holding more than 7m patient records for our clients and counting.



Our staff mental health software is client centred, efficient, secure and built to support psychological therapy services in delivering consistent and high quality care.

The system offers a host of features to support service users in providing one-to-one psychological therapy, managing clients through from referral to discharge and report data in the appropriate format.


workplace wellbeing
workplace wellbeing
Map of UK and Ireland with text - Supporting over 100 NHS services
Customer support 99.2%

Customer support
satisfaction rate

17 out of 40 bar

Used by many of the 40 regional
NHS staff wellbeing hubs

95% Retention

Customer retention
rate over 12 years

60% bar

Trusted by over 65% of
NHS Talking Therapies

98% Response

Response time to support
queries within 24 hours

iaptus has enabled us to be more efficient, reduce duplication, made records easier to locate and given us more powerful reporting tools. The team at Mayden have been excellent in how they supported us to set up the system and with the ongoing running and system configuration. Once we had everything in place I was impressed with how quickly they got us up and running.
Liz Tallentire – Principal clinical psychologist, Lancashire Teaching Hospital Staff Support Hub


Support the collection of data

  • iaptus digital care record supports the recording of data on activity and outcomes.
  • With iaptus, reporting is simple and efficient. Manage cases, record clinical notes and outcomes.
  • collate key evidence on activity and outcomes to support your bids for service contracts and funding.
  • Record the information of value to your service.
client management system
Improve processes separate to a trust’s main Electronic Patient Record
  • Confidentially store the records of staff seeking support.
  • Access and add session notes to clinical records within iaptus in real time.ds and improve your service.
  • Set goals with clients and enter ROMs in sessions.
  • Monitor clients at each stage in the care pathway, from initial contact and through assessment.
digital care record for staff mental health

Engage your staff

  • iaptus supports therapists and service staff to focus on what matters most, your workforce.
  • Increase staff experience with rapid access to support.
  • Increase staff retention.
  • Empower clients to self refer online.

iaptus is perfectly placed to:

  • Manage clients through from referral to discharge.
  • Offer a customised care pathway specifically designed for your service.
  • Support therapists in provide care to individuals and teams.
  • Help protect confidentiality for your staff.
Frequently asked questions

Expand the boxes below to read the answers or contact us to answer any of your questions.

As a case management system, iaptus supports the reporting of data on activity and outcomes.

Collect all the data you need to report on the MHSDS for NHS contracts you hold, and for reporting to your local Integrated Care System (ICS). iaptus enables you to collate key evidence on activity and outcomes to support your bids for service contracts and funding.

Our staff mental health software has a variety of features built in to support patient engagement and enhance service delivery. You can pick and choose features to suit your service, simply give us a call to discuss your requirements.
Our case management system is completely customisable to your service and, therefore, costs will vary depending on the features you require to support your service delivery, so it’s always best to give us a call to discuss your requirements.
Yes. Our digital care record undergoes frequent and rigorous testing by a security specialist. We are also an ISO27001 accredited organisation, we are GDPR compliant and a long standing, trusted supplier to the NHS.
Find out more about how we can help to support you with our iaptus digital care record for workplace wellbeing