The leading digital care record for psychological therapies
The leading digital care record for psychological therapies
The leading digital care record for psychological therapies

Mental health hubs for NHS staff choose iaptus

by Chris E - 14th July 2021

Male NHS worker wearing a face mask.

iaptus is now used by 15 of the regional NHS staff mental health and wellbeing hubs that have been set up across the country as a response to the Covid pandemic. 

These wellbeing hubs provide health and social care staff with quick access to assessment and local evidence-based mental health services and support. This includes clinical assessment and referral to local services such as talking therapies or counselling.

Out of the 40 mental health hubs set up across England, Mayden is now supporting 15 of these, with our iaptus software used to manage referrals and coordinate care.

“We are so pleased that we’ve been able to offer support to Trusts as they set up these new services for their staff. The covid pandemic has had an enormous impact on us all, and we have witnessed first hand the lengths that NHS staff have gone to in order to keep services running and support their patients. We are so grateful to everyone in the NHS that is doing such important work under such pressure. We are pleased that we can play a small part in helping the mental health hubs that are now there to support staff in return.”

Chris Eldridge, Operations Director.

iaptus is the market leading psychological therapy electronic patient management (EPR) system in the UK, managing over one million patient referrals every year. Over 65% of Improving Access to Psychological Therapy (IAPT) Services use iaptus as their patient management system; supporting their clients through from referral to discharge with a customised care pathway specifically designed for their service. This feature has proved particularly helpful in helping these new mental health hubs in establishing routes into – and through – their service.

If you are setting up a resilience hub and you think iaptus could support you, please get in touch with Martin for a chat at


Sign up for our next webinar ‘Supporting NHS staff wellbeing hubs’ as we delve into how iaptus can support your hub to deliver care in a way that is efficient, secure and convenient to the people in your care.