by Helen - 19th August 2022
We joined Nik Kavanagh, Data Lead and Therapist at the Young Person’s Advisory Service (YPAS), on stage at the Open Forum “Right Care: Right Time” conference in June 2022 to deliver a case study about the work they do in Liverpool. Nik provided an overview of the support that YPAS offers on Merseyside and their role as part of the Liverpool CAMHS partnership.
YPAS is a charity that works to improve the mental health and wellbeing of children and young people citywide. In 2021 alone, YPAS provided therapy and support to 49,901 children, young people and their families across three YPAS community hubs and in primary and secondary schools. Their services include:
YPAS recognised that to provide the best care to children and young people, they would need a digital care record system that could support their practitioners and service teams to deliver a range of therapeutic interventions across community hubs, schools and other locations. Read the case study below about why they chose iaptus CYP.
As Data Lead, Nik outlined 5 functions of the iaptus CYP digital care record system that YPAS have found to be really impactful to their service:
1. One of the key benefits of iaptus CYP is that it is cloud-based, enabling YPAS teams working across community locations to securely access records and add data at any time, from any location.
2. YPAS is able to successfully submit monthly Mental Health Services Data Set (MHSDS) data to NHS Digital, including Routine Outcome Measures (ROMs) for children and young people, as well as reporting to local NHS commissioners.
3. Since YPAS started to use the Appointment Reminder SMS in iaptus CYP, the number of missed appointments has reduced by over 50%.
4. The Hypercube reporting function in iaptus CYP provides YPAS with essential information and data extraction to identify trends, themes and patterns.
5. Data available in iaptus CYP can be used to support applications to expand the charity’s services. For example, YPAS had the chance to apply for funding to establish a new crisis drop-in service for 16-25 year olds. They were able to provide data from iaptus CYP that was vital to securing the funding.
The Old Dairy,
Melcome Road, Bath BA2 3LR
Telephone 01249 701100
iaptus® and Mayden® are registered trademarks of Mayden.
Cookie | Duration | Description |
---|---|---|
CookieLawInfoConsent | 1 year | CookieYes sets this cookie to record the default button state of the corresponding category and the status of CCPA. It works only in coordination with the primary cookie. |
elementor | never | The website's WordPress theme uses this cookie. It allows the website owner to implement or change the website's content in real-time. |
JSESSIONID | session | New Relic uses this cookie to store a session identifier so that New Relic can monitor session counts for an application. |
viewed_cookie_policy | 1 year | The GDPR Cookie Consent plugin sets the cookie to store whether or not the user has consented to use cookies. It does not store any personal data. |
Cookie | Duration | Description |
---|---|---|
hid | session | No description available. |
tableau_locale | session | No description available. |
VISITOR_PRIVACY_METADATA | 5 months 27 days | Description is currently not available. |
_hjIncludedInSessionSample_3201 | 2 minutes | Description is currently not available. |
Cookie | Duration | Description |
---|---|---|
IDE | 1 year 24 days | Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile. |
test_cookie | 15 minutes | doubleclick.net sets this cookie to determine if the user's browser supports cookies. |
VISITOR_INFO1_LIVE | 5 months 27 days | YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface. |
YSC | session | Youtube sets this cookie to track the views of embedded videos on Youtube pages. |
yt-remote-connected-devices | never | YouTube sets this cookie to store the user's video preferences using embedded YouTube videos. |
yt-remote-device-id | never | YouTube sets this cookie to store the user's video preferences using embedded YouTube videos. |
yt.innertube::nextId | never | YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen. |
yt.innertube::requests | never | YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen. |
Cookie | Duration | Description |
---|---|---|
CONSENT | 2 years | YouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data. |
vuid | 1 year 1 month 4 days | Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos on the website. |
_ga | 1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
_gat_gtag_UA_* | 1 minute | Google Analytics sets this cookie to store a unique user ID. |
_gat_UA-* | 1 minute | Google Analytics sets this cookie for user behaviour tracking. |
_ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
_gcl_au | 3 months | Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services. |
_gid | 1 day | Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. |
_hjFirstSeen | 30 minutes | Hotjar sets this cookie to identify a new user’s first session. It stores the true/false value, indicating whether it was the first time Hotjar saw this user. |
_hjRecordingEnabled | never | Hotjar sets this cookie when a Recording starts and is read when the recording module is initialized, to see if the user is already in a recording in a particular session. |
_hjRecordingLastActivity | never | Hotjar sets this cookie when a user recording starts and when data is sent through the WebSocket. |
_hjSessionUser_* | 1 year | Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site. |
_hjSession_* | 30 minutes | Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site. |
Cookie | Duration | Description |
---|---|---|
tableau_public_negotiated_locale | session | Tableau sets this cookie in context with the language settings on the website. Facilitates the translation into the preferred language of the visitor. |
_hjAbsoluteSessionInProgress | 30 minutes | Hotjar sets this cookie to detect a user's first pageview session, which is a True/False flag set by the cookie. |
__cf_bm | 30 minutes | Cloudflare set the cookie to support Cloudflare Bot Management. |