We have just released a brand new feature within iaptus which allows you to quickly and efficiently communicate with specific groups of clients.
Bulk actions allows you to send letters or text messages to groups of clients (or their guardians for CYP services) using lists based on your criteria and generated in hypercube reports, find patients and groups.
This new feature can be used in multiple ways, such as:
- communicating with clients who have been referred to the service (within X days)
- contacting clients who have DNA’d an appointment
- contacting clients who have attended X number of appointments
- sending tailored SMS messages to those that frequently DNA
- sending tailored messages to specific demographics
- communicating with participants of a group course
- contacting those eligible for a particular group
You can save and reuse your lists for routine communications.
Bulk actions has been thoroughly user tested and is available to all iaptus customers at no extra cost.
The feature will not be automatically enabled so if you would like this feature turned on please contact your account manager or raise a support log.
We are really excited about this features, and we hope you find it helpful. Do get in touch and let us know what you think!