Neurodiversity services

Reduce wait lists

Neurodiversity services are facing significant demand and wait lists are growing. Streamline your referral to assessment process and efficiently manage your wait list.

Improve data quality & reporting

Run all aspects of your neurodiversity service efficiently, with structured data collection to effectively collect data and improve data quality.

Streamline care pathways

Record service users’ interactions with clinicians from initial assessment and diagnosis to providing effective support.

iaptus has been a trusted provider to the NHS for 25 years

Transforming
Healthcare, Together

Trusted by 200 organisations over 3 continents

Our customer support satisfaction rate

Benefits

Waitlist and caseload management

Manage referrals from assessment to diagnosis and have clear visibility of waiting lists and caseloads, with customisable reports to help you identify areas for improvement.

Expert one-to-one support

We have a 99.2% customer support satisfaction rate. Neurodiversity Services will be provided with one-to-one support via your dedicated account manager and have continuous access to our iaptus help site.

Adopt a data-driven approach

Evaluate how your service is performing and evidence the reach and effectiveness of the support that you offer.

Intuitive and simple to use

The system is user-friendly and straightforward to use. After completing the appropriate training, users are able to operate iaptus with immediate effect.

Highest security standards

We are accredited to the highest data security standards with decades experience safeguarding highly confidential data for NHS services.

Save valuable clinical & administrative time

iaptus has a host of tools designed to save clinical and administrative time. We focus on innovations that support the evolving needs of your service.

"I’ve worked with Mayden since commissioning the development of iaptus in 2006 and have found they share our passion to give our patients outstanding care through their digital solutions. Their willingness to innovate to give patients and staff a great digital experience gives me reason to strongly recommend them."

Dr Ben Wright BSc MB BS MSc FFCI FRCPsych, CCDO

We want to work with you

At Mayden, we bring 25 years of expertise working with Talking Therapies and CYP Mental Health to neurodiversity support services. We understand the unique challenges you face in managing caseloads, waiting lists, and structured data collection such as effectively collecting data and improving data quality.

The team at Mayden are now supporting Neurodiversity services to make a meaningful difference for all those seeking help.

Our tools, already used nationwide in mental health services, are a powerful addition in tackling the pressures faced in neurodivergent care – helping streamline processes and reduce wait times with reliable, structured data solutions.

We believe that the secret to truly exceptional software is partnerships and collaboration.

We are bringing our decades of experience in supporting services to streamline operations, capture accurate and reliable data and use that for service improvement and improving patient outcomes.

We are here to learn from our neurodevelopmental pathway provider customers and from you. We want to explore what’s already working, what needs to change, and contribute thoughtfully where a solution is needed most.

Together, we can address the growing demand for neurodiversity support with a system that scales, supports better outcomes, and works for your team.

Support for neurodiversity services: tackling long wait times

By Louisa
- December 5, 2024

We are all aware of the scale of the problem of the Autism and ADHD assessment waiting times in England at the moment. With the average wait time being approximately 30–44 weeks from referral, it’s clear that almost no-one is being seen for assessment within the NICE recommended 13 week guidelines… The scale of the issue is indisputable. What many people may be missing with respect to these figures is that every individual on every waiting list is likely to be suffering in some way (or they probably wouldn’t have reached out for help in the first place). What does [...]

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